Privacy Policy
Effective Date: March 20th, 2025
ReviewGuard ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- User Information: Name, email, business details (collected during registration).
- Payment Information: Processed securely via our Payment Processor; we do not store credit card details.
- Customer Feedback Data: Ratings, comments, and contact details (if submitted by customers).
- Analytics Data: Browser type, device type, and IP address for performance monitoring.
- Authentication Data: If you sign up using Google Sign-In, we collect authentication details in accordance with Google's privacy policies.
2. How We Use Your Information
- To provide and improve the ReviewGuard platform.
- To process payments and manage subscriptions.
- To authenticate users via Google Sign-In.
- To send service-related communications.
- To comply with legal obligations.
3. Data Sharing & Third-Party Services
- Payments are processed by third-party payment processors, subject to their respective privacy policies.
- We do not sell or rent personal information.
- We may engage sub-processors to facilitate platform functionalities, including hosting, analytics (e.g., Google Analytics), and fraud prevention. These sub-processors are contractually obligated to maintain data security and comply with applicable privacy laws.
- Data may be shared with legal authorities if required by law.
4. Data Retention & Security
- We retain business and transaction data as required by law.
- We implement appropriate security measures to protect user data.
- Our data is stored in France, and we comply with UAE regulations on cross-border data transfers.
- Access to data is limited to authorized personnel.
5. User Rights
- Users can request data updates or deletions by contacting support@reviewguard.app.
- UAE and international data protection laws may provide additional rights.
6. Cookies & Tracking Technologies
- We use cookies and similar technologies to enhance user experience.
- Users can manage cookie preferences in their browser settings.
- We may use Google Analytics to track and analyze usage patterns.
7. Changes to Privacy Policy
- We may update this Privacy Policy periodically.
- Users will be notified of major changes.
For inquiries, contact us at support@reviewguard.app.